Live connection, Bluetooth scanning, customer service? No, not your latest smartphone call centre, but a new way to help patients manage serious conditions.
Surrey County Council has teamed up with local GPs to pioneer giving patients user-friendly electronic equipment to monitor their own long-term problems from home rather than visiting hospital as often.
The new programme, the largest of its kind in the country, so far involves more than 300 carefully-selected patients of GP surgeries across North West Surrey and Surrey Downs with long-term heart conditions and severe breathing problems like COPD (Chronic Obstructive Pulmonary Disease).
The partnership is being widened to every GP commissioning group across Surrey by Christmas under a three-year county council contract worth up to £2.7 million, and could be extended to other serious conditions.
The money-saving process, known as telehealth, involves:
· GPs and community health workers identifying suitable patients with long–term, life-limiting conditions
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